Designing the Zero-Click Experience: Anticipatory Banking Through AI
19 Σεπτεμβρίου, 2024
The future of banking is invisible — experiences so seamless they anticipate customer needs before action. This session explores how cloud-native platforms, AI, and automation are driving real-time personalization, resilience, and risk intelligence. We’ll look at open finance and API ecosystems unlocking new revenues, fintech partnerships fueling innovation, and cybersecurity strategies for an era of constant disruption. From generative AI to conversational banking, discover how technology and trust converge to deliver the zero-click experience: smarter, faster, frictionless banking for every moment.
| Moderator: | ||||
| Panelists: | ||||
| Andrzej | Pyka | Chief Transformation Officer | Santander Bank Polska S.A. | |
| Ciprian | Nicolae | Director, Payments Systems | BCR | |
| Tamer | Nurla | Deputy General Manager | Revolut | |
| Spyros | Bethanis, | Digital Transformation Director | National Bank of Greece | |
| Fanis | Sklavenitis | Director, Digital Banking | Piraeus Bank | |
| Cristian | Lia | Cards Tribe Lead | Cards Tribe | COO | ING | |
| Lucientiu | Roman | Executive Director – Payment Services | Credex IFN SA | |
| Haris | Mygdalis, | Group Chief Information & Digital Officer | Attica Bank | |
| Panagiotis | Divriotis | Head of Personal Lending, Cards & Loyalty, | Alpha Bank (Greece) | |
| Rumen | Radushev | CDO | Postbank | |
| Andrzej | Burliga | Vice President, Member of Management Board | Santander Bank Polska S.A. | |
| Ernestos | Panagiotou | Chief Transformation Officer, Head of Strategy & International Activities | National Bank of Greece |