Designing the Zero-Click Experience: Anticipatory Banking Through AI

19 Σεπτεμβρίου, 2024

The future of banking is invisible — experiences so seamless they anticipate customer needs before action. This session explores how cloud-native platforms, AI, and automation are driving real-time personalization, resilience, and risk intelligence. We’ll look at open finance and API ecosystems unlocking new revenues, fintech partnerships fueling innovation, and cybersecurity strategies for an era of constant disruption. From generative AI to conversational banking, discover how technology and trust converge to deliver the zero-click experience: smarter, faster, frictionless banking for every moment.

 

Moderator:
Panelists:
Andrzej Pyka Chief Transformation Officer Santander Bank Polska S.A.
Ciprian Nicolae Director, Payments Systems BCR
Tamer Nurla Deputy General Manager Revolut
Spyros Bethanis, Digital Transformation Director National Bank of Greece
Fanis Sklavenitis Director, Digital Banking Piraeus Bank
Cristian Lia Cards Tribe Lead | Cards Tribe | COO ING
Lucientiu Roman Executive Director – Payment Services Credex IFN SA
Haris Mygdalis, Group Chief Information & Digital Officer Attica Bank
Panagiotis Divriotis Head of Personal Lending, Cards & Loyalty, Alpha Bank (Greece)
Rumen Radushev CDO Postbank
Andrzej Burliga Vice President, Member of Management Board Santander Bank Polska S.A.
Ernestos Panagiotou Chief Transformation Officer, Head of Strategy & International Activities National Bank of Greece